Frequently Asked Questions
This is a general overview of our program. We chose these topics based on questions from members and potential members. We hope you will find it to be helpful and informative. If you ever have any questions, please call or email us and we will respond as soon as possible.
A Bit of Background
This program has been a successful collaboration between Plainfield Charter Township and Northview Public Schools for over 40 years. We are fortunate to have these two organizations continue to support this program by offering resources for our use.
Location and Contact Information
The Plainfield Senior Center is located at 5255 Grand River Dr. NE Grand Rapids 49525.
You may reach us by phone (616-365-6150) or by email ([email protected])
Our phone calls always go to voicemail since we do not have an “office” at the Senior Center. The advantage for you is that you can call us anytime day or night. No need to wait for business hours! You will receive our calls with caller ID blocked. We always leave a message if you have a messaging system set up.
Looking for the latest info?
Our website: www.northviewseniors.org
Facebook page: www.facebook.com/NorthviewSeniorCitizens
The Newsletter and How to Register
Our newsletter is mailed out five times a year to all members. You will receive each new issue about a week or so before registration. This gives you an opportunity to look over the newsletter, check your calendar, and, perhaps, check with a friend to see if you want to attend together. We have an active and engaged group of members that take registration seriously! We suggest registering right at 9am on the date indicated on the front page, right-hand column of the newsletter, for the best possibility of securing a spot for the upcoming events. Of course, you are always able to request after that date but, you may find, many of the events to be filled.
Things to keep in mind when registering:
Payment Due Dates
All payments are due within 2 weeks of registration confirmation unless otherwise indicated in the newsletter. Failure to pay your balance by the due date may result in your reservation being canceled.
Mail/payments can be sent to Northview Senior Citizens, 4365 Hunsberger NE Grand Rapids, MI 49525. Checks should be made payable to “Northview Public Schools”.
Refund Policy
Winter Weather Policy
If Northview Public Schools are closed for a SNOW DAY then the Senior Center will be closed for programming, and all events are canceled. If you feel the roads are bad and school is in session, it is your decision whether to attend the event or not. Refunds will not be issued for poor weather conditions if the school system is open.
This is a general overview of our program. We chose these topics based on questions from members and potential members. We hope you will find it to be helpful and informative. If you ever have any questions, please call or email us and we will respond as soon as possible.
A Bit of Background
This program has been a successful collaboration between Plainfield Charter Township and Northview Public Schools for over 40 years. We are fortunate to have these two organizations continue to support this program by offering resources for our use.
Location and Contact Information
The Plainfield Senior Center is located at 5255 Grand River Dr. NE Grand Rapids 49525.
You may reach us by phone (616-365-6150) or by email ([email protected])
Our phone calls always go to voicemail since we do not have an “office” at the Senior Center. The advantage for you is that you can call us anytime day or night. No need to wait for business hours! You will receive our calls with caller ID blocked. We always leave a message if you have a messaging system set up.
Looking for the latest info?
Our website: www.northviewseniors.org
Facebook page: www.facebook.com/NorthviewSeniorCitizens
The Newsletter and How to Register
Our newsletter is mailed out five times a year to all members. You will receive each new issue about a week or so before registration. This gives you an opportunity to look over the newsletter, check your calendar, and, perhaps, check with a friend to see if you want to attend together. We have an active and engaged group of members that take registration seriously! We suggest registering right at 9am on the date indicated on the front page, right-hand column of the newsletter, for the best possibility of securing a spot for the upcoming events. Of course, you are always able to request after that date but, you may find, many of the events to be filled.
Things to keep in mind when registering:
- Registration requests may be sent via email ([email protected]) or voicemail (616-365-6150) only. All registrations are time-stamped and will be processed in the order they are received. A note of caution; early registration requests are not honored.
- Include everyone's first and last name. Even if it seems impersonal. Refer to spouse and friends by name, not “him”, “her”, or “them”.
- Include the date of the event as well as the name of the event.
- If you are registering for more than one person, list by person, or event, but not both.
- You will receive confirmation of receipt of your email during registration. Everyone gets one, but you only receive one for the first email that you send during the first 48 hours of registration.
- Include all menu or date preferences in your original email.
- Please contact us ONE TIME ONLY!!!
- Email registration is preferred, however, email and phone registrations receive equal preference.
- Registering for yourself and a friend in the same call or email is acceptable, and even preferred! This is especially true if you are registering for an activity that has multiple date options. When registering for multiple people, you are responsible to inform them of the status of their reservation requests.
- Walk-in registration is not available at the Senior Center or Northview’s Administration Building.
- Thank you for NOT sending in any payment until you receive email or phone confirmation.
- Every effort will be made to respond to each registration request within three business days. We appreciate your patience!
Payment Due Dates
All payments are due within 2 weeks of registration confirmation unless otherwise indicated in the newsletter. Failure to pay your balance by the due date may result in your reservation being canceled.
Mail/payments can be sent to Northview Senior Citizens, 4365 Hunsberger NE Grand Rapids, MI 49525. Checks should be made payable to “Northview Public Schools”.
Refund Policy
- If you cancel a reservation two weeks or less before an event, we will make every effort to find a replacement for you from our waitlist. Once replaced, we will issue a refund, less a $25 administrative fee. If the cost of the event is less than $25, you will not receive a refund, and will not incur a charge. If there is no waitlist, we can not issue a refund.
- If you cancel prior to two weeks before an event, and there is no waitlist, monies may not be refundable if we have made advance payments for tickets, food, etc.
- You may not find your own replacement to fill your reserved spot. People on our waiting list are next in line for that opening and they are anxiously awaiting our call!
Winter Weather Policy
If Northview Public Schools are closed for a SNOW DAY then the Senior Center will be closed for programming, and all events are canceled. If you feel the roads are bad and school is in session, it is your decision whether to attend the event or not. Refunds will not be issued for poor weather conditions if the school system is open.